Our Policies

New Client Visit

This includes a comprehensive history and physical examination, digital X-Rays (if needed), neurologic and orthopedic assessments, and your ROF (see below).

Once the history and examination are completed, the doctor will review the examination findings. During the Report of Findings (ROF)* your examination results are explained and X-Rays, if taken, will be shown and reviewed with you.

Note: *the ROF is either done later on the same day of the examination if scheduling allows or scheduled for another date.

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Office Policies

• Our office accepts cash, Interac, Visa and MasterCard.
• We reserve the right to bill for missed appointments. All visits must be paid for at the time of service (unless otherwise arranged).
• We accept motor vehicle accident claims (MVA’s), ICBC, and WCB claims.
• We presently direct bill to most Insurers.
• If it's been 6 months since your last adjustment, there may be a reactivation/ exam fee
• If it's been over 3 months since your initial visit, there may be a reactivation/ exam fee

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Common Questions

1. Is it true that once you go to a chiropractor you have to go forever?

No. Many choose to use chiropractic care until their symptoms have subsided (Relief care). Others until their spine and nerve system have stabilized (longer than relief care if condition is chronic AKA Corrective care). Many also use Chiropractic as a lifestyle choice to prevent illness, better cope with stress, perform at their best and live at their highest potential (Wellness or Maintenance care).

2. "I don’t want my neck cracked."

Chiropractors do not crack the back, they adjust parts of the spine where there is a misalignment affecting normal body function. Adjustments are safe, gentle and effective.

Some patients prefer being adjusted with an adjusting tool but most are comfortable with the hands on approach. With and adjusting tool no audible sounds are heard from the spine and there is no movement of the neck.

3. Is Chiropractic care dangerous?

Exhaustive research has consistently shown chiropractic care to be not only very safe but effective as well.